Manmatia Kitchen – Your Information, Our Responsibility
At Manmatia Kitchen, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us — whether you’re ordering food, visiting our website, or reaching out to our support team.
By using our services, you agree to the terms outlined below.
1. Information We Collect
When you place an order or contact us, we may collect:
Personal Information: Name, phone number, email address, delivery address.
Payment Information: UPI, card details, wallet IDs (processed securely via third-party providers).
Order History: Items ordered, time of order, frequency, feedback, etc.
Device/Usage Info: IP address, device type, browser, and usage data when visiting our website or app.
We only collect information that is necessary to fulfill your order and improve your experience.
2. How We Use Your Information
We use the information to:
Process and deliver your food orders.
Contact you regarding your order, offers, or support queries.
Personalize your experience based on preferences.
Improve our services and menu through feedback and analytics.
Send promotional messages (only if you opt in).
We do NOT sell, rent, or trade your personal information with any third party for marketing purposes.
3. Who We Share It With
We may share your information with:
Delivery partners to fulfill your orders.
Payment gateways for secure transactions.
Customer service tools to respond to queries.
Government authorities if legally required (e.g., for fraud or safety concerns).
All third-party partners are required to follow strict confidentiality and data protection protocols.
4. Data Security
We implement reasonable security measures to protect your information:
Encrypted payment processing.
Limited access to personal data within our team.
Regular audits and system updates.
However, no system is 100% secure. In the rare case of a breach, we will notify affected users as required by law.
5. Your Rights
You have full control over your data:
You can request access, correction, or deletion of your information by contacting us.
You can opt out of promotional messages anytime by replying “STOP” or unsubscribing from emails.
6. Cookies and Tracking
Our website or app may use cookies to:
Remember your preferences
Improve speed and performance
Analyze usage for improvements
You can control cookies through your browser settings if you prefer.
7. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website or shared on request. Continued use of our services means you accept any changes.
8. Contact Us
If you have questions about your privacy or would like to make a request, please contact:
📞 Phone/WhatsApp: 74970 30883
📧 Email: happymanmatia0050@gmail.com
📍 Address: Opp. Pinjore Garden, Pinjore, Distt. Panchkula (Hry.)
At Manmatia Kitchen, your data is treated with the same care as your food — responsibly, respectfully, and securely.